This is an important update for my online customers.
I’m happy to let you know registered post is now an option when you place your Oxy-Powder orders.
It’s the same process as normal, you just need to choose either standard or registered post.
Registered post makes your delivery traceable and less likely to be delayed or go missing.
A higher than normal number of our deliveries have gone missing this year with An Post, so I feel it’s important to offer this service now.
This is the An Post response to missing packets…
‘As An Post deliver 2.5 million letters every day it is therefore impossible to keep a record of every piece of mail unless it has been sent using one of our bar-coded services. Our standard post service is not an insured service and compensation is not payable in the event of loss or damage.’
Up until now The Wellbeing Clinic has absorbed the cost of missing deliveries. Over the years I would simply resend any missing orders and pay for the loss myself.
Unfortunately I can no longer offer this.
If you choose standard post you should expect your delivery as normal, however if for any reason your delivery is damaged or goes missing with An Post please be aware there will be no compensation.
I’m always working on ways to improve the service you receive so if you have any feedback or suggestions I’d be interested in hearing it.
Have a good week,
‘Your go first every day’