Privacy Policy

We respect your right to privacy and are committed to complying with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act 2018 (Ireland).

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

Information We Collect

Personal Data
This includes your name, address, email address, phone number, and payment details when you place an order or contact us.

Non-Personal Data
We collect anonymised data such as browser type, device, and website usage through analytics tools.

How We Use Your Data

We process your data for the following purposes:

  • To fulfil orders and provide our services

  • To communicate with you regarding your order

  • To respond to enquiries

  • To improve our website and user experience

Legal Basis for Processing

We process your data based on:

  • Contractual necessity (to fulfil orders)

  • Consent (for email marketing, where applicable)

  • Legitimate interest (to improve our services and website)

Email Marketing & Customer Data

If you opt in to receive emails, your details may be stored securely through our website platform (Shopify) and any associated email marketing tools we use.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

Sharing Your Data

We only share your data where necessary, including:

  • Payment providers (e.g. Shopify Payments, Stripe, PayPal)

  • Delivery partners (e.g. DPD, An Post)

  • Service providers that help operate our website and business

All third parties are required to protect your data.

Cookies

We use cookies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request transfer of your data

To exercise any of these rights, contact us at: edel@thewellbeingclinic.ie

Data Security

We take appropriate technical and organisational measures to protect your personal data. However, no online transmission is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.